Refund and Cancellation Policy
Order Cancellation
- Cancellations are allowed only before shipment.
- Once shipped, orders cannot be cancelled.
Refunds
- Refunds are applicable only for damaged, defective, or incorrect items.
- Refund requests must be made within 48 hours of delivery with proof.
- Approved refunds are credited within 7–10 business days.
- Shipping and payment gateway charges are non-refundable.
Non-Refundable Items
Due to hygiene and natural product reasons, certain items may not be eligible for refund.
Velorra Naturals
Website: https://velorranaturals.in/
Phone: +91 97016 48269
Email: arshadsyedhussain24@gmail.com
Managed by: Velorra Naturals / Syed Hussain Arshad