Refund and Cancellation Policy

Order Cancellation

• Cancellations are allowed only before shipment.
• Once shipped, orders cannot be cancelled.

Refunds

• Refunds are applicable only for damaged, defective, or incorrect items.
• Refund requests must be made within 48 hours of delivery with proof.
• Approved refunds are credited within 7–10 business days.
• Shipping and payment gateway charges are non-refundable.

Non-Refundable Items

Due to hygiene and natural product reasons, certain items may not be eligible for refund.

Velorra Naturals
Website: https://velorranaturals.in/
Phone: +91 97016 48269
Email: arshadsyedhussain24@gmail.com
Managed by: Velorra Naturals / Syed Hussain Arshad